Electronic Invoice Policy

Electronic Invoice Policy

At Colshe.com, we provide secure and environmentally friendly electronic invoices for every order. Please read the following information to understand how we issue and deliver your invoice.


1. What Is an Electronic Invoice?

An electronic invoice (e-invoice) is a digital version of a traditional paper invoice. It contains the same legal and financial details and is delivered via email or available for download.


2. When Will I Receive My Invoice?

  • Your e-invoice will be automatically generated once your order is confirmed and paid.

  • You will receive the invoice via the email address provided during checkout.

  • A downloadable copy may also be available in your Colshe.com account, under Order History.


3. What Information Will the Invoice Include?

Each invoice will include:

  • Order number

  • Customer name and email

  • Product details and quantities

  • Prices and taxes (if applicable)

  • Payment method

  • Invoice date and unique invoice number


4. Legal Validity

Our electronic invoices are legally valid and meet local e-commerce and tax regulations in Jordan. They can be used for personal records, accounting, or warranty purposes.


5. Requesting a Copy or Editing an Invoice

If you:

  • Didn’t receive your invoice

  • Need to request a copy

  • Want to update your billing information

Please contact us at:
📧 support@colshe.com
📞 +962-79XXXXXXX

We will be happy to assist you.


6. Eco-Friendly Note 🌱

By using electronic invoicing, we reduce paper waste and help protect the environment. Thank you for supporting a sustainable future!


Last Updated: Wednesday, May 28